Administration, Debt Recovery and Dispute Resolution
What I Do
What I Bring To The Team
I lead the Debt Recovery team and provide advice to clients regarding credit control and ensuring that the invoices they raise are paid. I regularly attend clients’ offices to review their internal credit control procedures and to ensure that a robust process is in place.
When invoices are left unpaid, I seek to recover the sums due to my clients by using the correct legal process to ensure the debt is recovered. I act for a large number of clients including universities, utility companies, independent schools, veterinary surgeries and companies within the fast-moving consumer goods sector. I am also the Head of Business Development for the firm.
I have a young daughter and in my spare time I enjoy spending time with my daughter and husband visiting National Trust sites. I also enjoy attending the gym and going for a run. I love yoga but struggle to find quiet time!
I think I bring “thinking outside of the box” to the teams within which I work. I like to do things differently and not follow the norm. I believe that makes you memorable.
"At Smith Partnership, team head Claire Twells always goes the extra mile. In 2012, the firm processed £23m worth of debt for clients such as Bostik. The group also has a niche in recovering debt for educational institutions."- Legal 500
“I have worked with Claire for a number of years. When we first met, I was immediately impressed not only by her professionalism but also by how well she works with local businesses, not only building relationships, but also working closely to create lasting relationships. With Claire, she gives so much to the business community and it's a pleasure and a privilege to continue to work with her.” - Karen Cureton