Testimonials

Find out what just some of our satisfied clients have to say about choosing Smith Partnership by browsing through our testimonials. Looking for feedback on a specific person or department? Simply use the filter to find out more.

A big thank you to James Johnson at the Smith Partnership along with support from Alexandra Bullmore in guiding me through my settlement agreement.

 

I was made to feel very welcome and was always informed of developments through the process.

 

I would highly recommend James, Alexandra and the Smith partnership and thank them again for their support

AP

I worked with Alexandra Bullmore at Smith Partnership and would recommend her, I was kept fully informed through-out and my matter was dealt with swiftly and professionally.

5 star!

BH

When I required the service of a solicitor I couldn’t have been more content then with Smith Partnership’s Alexandra Bullmore. Alexandra was efficient, knowledgeable and friendly and made the whole process run without any problems or concerns.

BS

I just wanted to write a testimonial with regard to my recent experience with Smith Partnership Solicitors of Derby

I engaged the services of Alexandra Bullmore regarding a sensitive matter.

I can confirm that I was very pleased with the way in which she dealt with my case, she dealt with all correspondence promptly and was very thorough when going through confidential documentation.

Her manner is very pleasant and she put me at ease at a difficult time.

I would highly recommend Alexandra to anyone.

LS

Alex, I am just writing to let you know how extremely grateful I am to you and the Smith Partnership for looking after me so well with my recent case. In all honestly, I was very apprehensive as I had never been in this situation before but my mind was put at ease as soon as we had our first meeting.

You dealt with my case in an very professional manor and kept me up to date with what was happening on a regular basis, which was something I really appreciated.

The outcome of the case was better than I expected which I believe can be put down to your knowledge and attention to detail.

Thank you once again.

JH

I would like to thank James Johnson at Smith Partnership Solicitors for his excellent service in dealing with my situation at very short notice.

I would not hesitate to contact him again if required & thoroughly recommend him for his efficiency & professionalism.

SF

I instructed the services of James Johnson of Smith Partnership for matters relating to my employment. I was in an extremely stressed and emotional state due to the actions of my employer. I was very fearful of where matters would proceed. James took on my case with what I can only describe as the most excellent professional manner. He was compassionate and empathetic to my position and requirements. His advice was at all times presented in a manner that cut through the clinical legality and was conveyed with the practicalities that a lay person needs. Although highly empathetic, James was always very honest in his advice and helping me achieve realistic outcome expectations. One of the best things to come from my instruction of James's services is my personal learning from  my observations of how James thinks things through. I have learnt much, and am better able to analyse adversity based purely on reason rather than heated emotion or sense of unfairness. This is the kind of long term benefit one does not expect but one is extremely grateful for.

Throughout my case, I was always reassured no matter what I faced, I was not alone. Wherever necessary, and whatever was required, was done in a timely, effective, and impactful manner by James. I never had to chase a response or update from him, and was never given conflicting, confusing or incorrect advice.  James was always respectful of my decisions and what I sought, and he moulded actions in a way that helped fully realise a highly favourable outcome. The support was genuine, continuous and James was committed not just to my case, but also in ensuring my wellbeing. I felt like I was treated not as a mere client, but with compassion and great care, as a person. I trusted James entirely, even as I faced extreme stress and I learnt to trust his advice fully and am very glad I did. My trust in James reaped a handsome outcome and matters concluded on a highly satisfactory resolution which provided me with everything I was looking for and a sense of closure to a very difficult time for me.

Reputable universities can always train a solicitor to be the best. One is perhaps less able to train the very best of solicitors to be the very kindest as well. I think this rare feature of kindness combined with excellent counsel is wonderfully demonstrated by James. I have no doubt when I state that I received the very best counsel from the very best of solicitors.

I now go forward into a new career with the best start possible. Thank you for every single thing James!

SM

James Johnson was incredibly supportive and gave some very sound advice.  He was able to use his knowledge and his amiable approach to succeed in getting me the settlement that I needed when I found myself no longer in employment.  I would totally recommend him to anyone who finds themselves in similar circumstances.  He is professional and approachable and certainly gets results.  I cannot thank him enough.

MT

I engaged the services of Smith Partnership to help me with an exit from my employment which had been instigated by my employer whilst I was on maternity leave and trying to return on a flexible working basis.  My case was handled by James Johnson who I found to be meticulous, articulate and thoroughly knowledgeable throughout.  James dealt with my case with care and understanding, doing his best to minimise any costs for myself whilst being fully transparent regarding fees.  I found James to be extremely reliable, honest and client focused.  My case was dealt with very quickly and reached a satisfactory conclusion to what was a very stressful time.  I would not hesitate to either use Smith Partnership again and I highly recommend them, as I cannot imagine any other practice dealing with my case as well as they did.

Miss VO

James Johnson at Smith Partnership has looked after Office Care’s HR support for over three years now. James offers sound advice, in an easy to understand way, even in the most complex of scenarios. His advice allows us to make an informed and balanced decision that is best for our business.

Martin Booth, Director, Office Care Limited

My experience of using James Johnson’s services at Smith Partnership has been extremely positive and I benefited from and valued his expertise from the outset. James and his team are very welcoming and James’ advice was very honest, clear and concise which helped me consider all the options. Most importantly, his personal integrity and commitment to providing a professional service is abundantly evident in the consistent manner he treated me. It is refreshing to see a law firm that puts the client first and going the extra mile in terms of sincere intent to the best they can and not just for commercial reasons. I wouldn't hesitate to recommend James Johnson or Smith Partnership.

Mrs H Kaur

I have used James Johnson’s services via the Smith Partnership for over five years and I am happy to comment as follows. James is my first point of contact for any legal employment matters.  He deals with each issue with complete professionalism, patience and knowledge.  He always goes the extra mile to ensure that we fully understand the reasons and implications of any advice he offers. I would not hesitate to recommend James to any other fellow HR professional or employer.

Sharon Poulson MCIPD Group HR Manager – TTG Global Group Limited