FAQs

From here you will find answers to the most frequently asked questions across all our services. Using the filter simply choose either business or individual to access the complete range of services available. Can’t find the answer you are looking for? Contact us to discuss your query.

My doctor was negligent what can I do?

A

If you think there has been an error in the advice your GP has given you, and you have suffered as a result, then you may have grounds for a clinical negligence claim.  You can consult us for advice at this stage. Alternatively, you might also want to write to the practice manager with your own letter of complaint. If you do this the practice manager will investigate your complaint and respond to you with the results of that investigation. This may answer any questions or concerns you have about your care.

My hospital was negligent – what can I do?

A

If you think there has been an error in your care, and you have suffered as a result, then you may have grounds for a clinical negligence claim.  You can consult us for advice at this stage. Alternatively, you might want to write to the hospital trust with your own letter of complaint. If you do this the trust will investigate your complaint and respond to you with the results of that investigation. This may answer any questions or concerns you have about your care.

I was injured in a hospital abroad who can I sue?

A

If you had poor care abroad then it is possible that you may be able to make a claim for clinical negligence.  However, the rules governing standards of care will be different to those in the UK and specific to the country where you were treated.

Can I sue my physiotherapist?

A

Yes. Whether your treatment was private or through the NHS, if you have received sub-standard care from your physiotherapist that has caused you harm, then you may have a claim for compensation against the physiotherapist or NHS Trust who was responsible for the care you received.

Can I sue my dentist?

A

Yes.  If you have received sub-standard care from your dentist that has caused you harm, then you may have a claim for compensation against the dentist(s) who treated you.

Can you sue a private hospital?

A

Yes. If you have received sub-standard care from a private consultant that has caused you harm, then you may have a claim for compensation against the consultant(s) responsible for your treatment.

Can you sue the NHS?

A

Yes.  If you have received sub-standard care that has caused you harm, then you may have a claim for compensation against the NHS Trust who were responsible for treating you.

How long does a claim against a hospital take?

A

This type of claim is not always the quickest to resolve. You should be prepared that it may last one to two years and in some cases, much longer.  In the early stages, we advise that preliminary investigations leading to the point where we are able to submit a formal Letter of Claim tends to take around six months. What happens beyond this point depends on whether liability for your claim is accepted by the defendant’s insurer or not, but we will keep you advised every step of the way.

How long does a claim against my doctor take?

A

This type of claim is not always the quickest to resolve. You should be prepared that it may last one to two years and in some cases, much longer. In the early stages, we advise that preliminary investigations leading to the point where we are able to submit a formal Letter of Claim tends to take around six months. What happens beyond this point depends on whether liability for your claim is accepted by the defendant’s insurer or not, but we will keep you advised every step of the way.

What is clinical negligence?

A

A claim for clinical negligence involves any claim against a healthcare provider where the victim has endured avoidable pain and is suffering as a result of the error of their doctor/GP/dentist etc.

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