FAQs

From here you will find answers to the most frequently asked questions across all our services. Using the filter simply choose either business or individual to access the complete range of services available. Can’t find the answer you are looking for? Contact us to discuss your query.

My tenants have left, but not handed back the keys. Can I change the locks?

A

If you believe, or have reasonable cause to believe, that your tenant has ceased to reside in the premises, you are entitled to change the locks without serving notice or getting a court order. We would always urge you to seek advice though, to avoid any potential claims for unlawful eviction.

What if the tenant still doesn’t leave when the possession order says they should?

A

In this case, you will need to instruct a bailiff. Again, we offer a fixed fee to assist you with this. A bailiff appointment can take four to six weeks to obtain.

How long will it take?

A

This will vary depending on if the tenant raises a defence/ counterclaim, and how quickly the court deals with the matter. Typically, both proceedings can take four to six months.

What happens after the notice has expired?

A

If the tenant doesn’t leave, then we can help you to issue a claim for possession at court.

How do I get my property back?

A

Whether your tenants have rent arrears, have caused damage or you simply need it back, the first step is to serve them with either a Section 21 Notice or a Section 8 Notice (under the Housing Act 1988).

Whats the difference?

A Section 21 Notice must be in writing and give two clear months’ notice. There are also additional requirements depending on when the tenancy started. The tenant doesn’t have to have breached their tenancy.

A Section 8 Notice must be in a prescribed form and gives two weeks’ notice. It applies when the tenant has breached their tenancy in some way, usually by building up rent arrears.