FAQs

From here you will find answers to the most frequently asked questions across all our services. Using the filter simply choose either business or individual to access the complete range of services available. Can’t find the answer you are looking for? Contact us to discuss your query.

Can I recover all of my legal fees back form the debtor?

A

Whilst all court fees are added to the debt, the solicitor’s recoverable costs are fixed by the court and in some instances, do not fully cover the costs involved. However, in most cases the interest claimed in the proceedings makes up for any shortfall.

Can I claim compensation on the debt?

A

Compensation and interest can be claimed in commercial contracts pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as long as your terms of contact do not specify alternative rates. Please click here for further details.

Can I claim interest on the debt?

A

Yes! If your terms contain a clause in relation to interest, or interest can be claimed under the court rules. Please click here for further details.

How long will it take to get my money back off a debtor?

A

There is no telling what stage of the debt recovery process will produce a positive outcome. Many pay following the issue of our seven-day letter but it is sometimes necessary to take the action as far as enforcement. Our aim is to get from one step to the other in the shortest amount of time, whilst maintaining pressure on the debtor to settle sooner rather than later. Please click here for details of the debt recovery flowchart.

How much will it cost to recover a debt?

A

Our costs are fixed on a stage by stage basis (letter, issue, judgment etc.) Please click here to see details of our costs and those of 3rd parties (court etc.) involved in recovering your debt.

How can I recover what is owed to me in Scotland?

A

Claims can be brought against Scottish debtors under the Civil Jurisdiction and Judgments Act here in the UK and then enforced through the Scottish Sheriff’s Office. Please contact us for full details.

I have a judgment how can I enforce it?

A

We can take on your case for you and arrange for enforcement either in the County Court of High Court depending on the size of your judgment. Please click here for details of enforcement options or contact us for further details.

What is the process for recovering a debt? 

A

Our service can be tailored to meet your needs. Please click here to see a flowchart of the standard recovery process or contact us for more information.

What is TWOC?

A

TWOC stands for Taking Without the Owner's Consent. It covers the scenario where a person takes a vehicle, without the owner's permission, for his or her own use. The offence is often referred to as ‘joy-riding’ and is less commonly charged these days, presumably because vehicle security has improved. It carries a maximum penalty of six months' imprisonment. A suspect could expect to be charged with theft of the vehicle, which has more serious sentencing consequences, if he or she intended to keep it. A passenger can also be charged if knowingly carried in a vehicle taken without consent.

I have had an accident and left the scene, should I go to the police?

A

Leaving the scene of an accident is ill-advised and has serious sentencing consequences if you are charged with an offence. We would advise you to make immediate contact with the police to explain the circumstances. A member of our team will be able to help you coordinate this and attend the police station with you.

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