FAQs

From here you will find answers to the most frequently asked questions across all our services. Using the filter simply choose either business or individual to access the complete range of services available. Can’t find the answer you are looking for? Contact us to discuss your query.

My reputation has been damaged by the police, can I make a claim?

A

Being investigated by the police can certainly damage a person’s reputation. You may have a claim if the police have acted unlawfully in any respect, for example by arresting you unlawfully, or prosecuting you without genuine belief in your guilt.

The police have lost my property can I make a claim?

A

Police seize all kinds of property during their investigations. They have a duty to keep that property safe. If they have lost it then you may be able to claim compensation for the value of the lost property.

The police have destroyed my computer, can I make a claim for compensation?

A

Police often seize computers and search them for information as part of their investigations into alleged offences. They should keep them safe and should not damage or destroy anything they seize. If that has happened, you may have a claim for compensation to cover the value of the destroyed item.

My partner has been injured in prison, do they have a claim?

A

Prisons owe a duty to inmates to keep them safe from injury. If the injury was caused as a result of negligence on the part of the prison, or were caused deliberately by prison staff or other inmates he/she may have a claim.

How much can I claim if the police have damaged by property?

A

It depends upon the type of property, the nature of the damage and the circumstances in which the damage was caused. Usually, the value of the claim will depend upon the value of the damaged property and/or the costs of repair or replacement.

I was injured by a police officer, can I make a claim?

A

If you were injured during an arrest you may have a claim if the police used more force than was reasonable. If you have been injured as a result of negligence by a police officer then you could still make a claim, although it may be more difficult to succeed.

I was wrongfully arrested, what shall I do now?

A

The police have very wide powers to make an arrest. In most circumstances, if there are reasonable grounds to suspect that someone has committed an offence and it is necessary to arrest them, an arrest is likely to be lawful. If either of these elements are lacking, then you may have a claim for compensation for false imprisonment.

I have received a speeding notice but I wasn't driving what should I do?

A

A Notice of Intended Prosecution informs the registered keeper as to the possibility of a motoring offence, most commonly speeding, being charged. It should be served on the registered keeper (not necessarily you) within 14 days of the offence. You should complete the request for driver information, attached to the notice, giving the details of the driver or as much information as possible which may lead to the driver's identification. The police will send that person a similar notice. Failure to provide the information could lead to a charge which carries a six point penalty endorsement. A member of our team will be able to advise as to your options.

What is TWOC?

A

TWOC stands for Taking Without the Owner's Consent. It covers the scenario where a person takes a vehicle, without the owner's permission, for his or her own use. The offence is often referred to as ‘joy-riding’ and is less commonly charged these days, presumably because vehicle security has improved. It carries a maximum penalty of six months' imprisonment. A suspect could expect to be charged with theft of the vehicle, which has more serious sentencing consequences, if he or she intended to keep it. A passenger can also be charged if knowingly carried in a vehicle taken without consent.

I have had an accident and left the scene, should I go to the police?

A

Leaving the scene of an accident is ill-advised and has serious sentencing consequences if you are charged with an offence. We would advise you to make immediate contact with the police to explain the circumstances. A member of our team will be able to help you coordinate this and attend the police station with you.

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