FAQs

From here you will find answers to the most frequently asked questions across all our services. Using the filter simply choose either business or individual to access the complete range of services available. Can’t find the answer you are looking for? Contact us to discuss your query.

What is criminal injury compensation?

A

This is a government funded scheme designed to compensate the innocent victims of any violent crime for their injuries.  If you have been the victim of an assault or of any incident which has caused you physical or psychological harm as a result of a crime you must report it to the police as soon as possible and then cooperate with any police investigation.  You should then seek legal advice as soon as possible as there is a strict two-year time limit to submit an application to the relevant government department, which is known as the Criminal Injury Compensation Authority.

Can I sue my beauty therapist for injuries to me?

A

Yes, depending on whether any problems that you have experienced or injury that you have suffered can be proven to be a result of negligence on the part of a therapist.  This is an increasingly common issue and you should always seek professional legal advice to assess whether you have the basis for a claim in these circumstances.

I have been injured at the hairdressers, can I sue?

A

Yes, potentially you can, depending on the cause of any injury and whether it may have been caused or contributed to by negligence on the part of your hairdresser.  Seek legal advice at an early stage and make a note of what happened, in particular take note of any products that were used on your hair which may have caused you a problem.

I have been on holiday and have been sick, can I claim?

A

Yes, potentially you can claim compensation in these circumstances, depending on the cause of your illness. It is easier to claim if you have been ill while on an all-inclusive package holiday. Again, you should seek legal advice at an early stage to determine whether you do have a viable claim in these circumstances.

I have had a car accident, what should I do now?

A

The first thing to do is to make sure that you have taken a note of the other driver’s full details, including their name and address, their registration number and their insurance details if possible.  You should then notify your own insurers that you have been involved in an accident and you should contact your solicitor to seek legal advice at an early stage.  As your insurer will advise, on no account should you admit liability for the accident at the scene, even if you think that it may have been your fault - you could be mistaken

I have been injured at work, what should I do next?

A

You should try to ensure that any accident or injury has been recorded by your employer in an accident book. You should then contact your solicitor as soon as possible to seek legal advice and you should write out a straightforward account of what happened while the events are still fresh in your mind.

Can I sue my employer if I have had an accident at work?

A

Yes, so long as under the law your accident has been caused or even partially caused by the negligence of your employer or by your employer’s breach of health & safety legislation. We assess this at an early stage.

Do I have to pay tax on my compensation?

A

No, your compensation is tax free, although you can only recover loss of earnings net of income tax and national insurance.

How long will it take to get my compensation?

A

This varies considerably depending on several factors, including how cooperative the defendant and their insurers are, and whether they are prepared to admit liability for your claim at an early stage, but also depending on your recovery period and length of time that it takes to obtain the full medical evidence to support your case.  On average, and depending on these factors, most cases take anything between six months and three years to conclude, although complex cases can take longer than this if they proceed all the way to a court hearing.

What is a success fee?

A

A success fee is the element of legal costs that we are entitled to charge if we win the case, to compensation us for having taken a risk that we would not be paid if we had been unsuccessful.  It is the success fee that you are asked to contribute out of your compensation as we are no longer able to recover that element of legal fees from the defendant, even if we win the case, because of legal changes made by the government in 2013.

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